10 Most Promising Conversational Platform Providers-2019

Conversational platforms have become quite essential for businesses to offer user friendly customer experience and 24x7 customer support. They provide interactive voice-based services to develop better relationship with the customer offering the possibility to have two-way real time communication. AI powered conversational platforms help enterprises know their customers and build a strong customer base by centralizing the fragmented customer interaction data from across channels and combining the intelligent machine automation with human expertise. Conversational AI has disrupted the digital marketing landscape; enterprises are largely depending on conversational AI platforms to communicate with their customers for marketing. Conversational AI effectively leverages the man and machine combination complementing each other to drive revenues by providing a means to interact with technology using conversation through natural language processing. Companies are heavily investing on conversational platforms to offer personalised experience to their customers. However, one of the major challenges that enterprises face with conversational platforms is that user must communicate in a very structured way while interacting with the system.

To help organizations find the right vendor who can address the challenges, CIOReviewIndia proffers a list of “10 Most Promising Conversational Platform Providers”. This compact list consists of vendors with an industry rich experience, technically adept teams and a proven track record. A panel consisting of prominent CEOs, CIOs, industry analysts and CIOReviewIndia editorial team has meticulously researched and finalized final 10 vendors who we firmly believe can assist businesses in delivering cost-effective and optimal solutions that add value to their business. 

We present to you CIOTechOutlook 10 Most Promising Conversational Platform Providers-2019.